Contact

We are here to help. If you have any questions about our products, your order, shipping, returns, exchanges, or after-sales support, please contact us using the information below.

Customer Support

Email: support@lvdent.com

We usually respond within 1–2 business days.

Business Information

Trade Name: LVDENT

Company Name: LVDENT MEDICAL INSTRUMENTS LIMITED

Phone Number: +852 6611 7550

Business Address:

Flat 1506, 15/F, Cheung Fung Commercial Building, 21-25 Cheung Sha Wan Road, Sham Shui Po, Kowloon, Hong Kong SAR

Order Support

If you are contacting us about an order, please include your order number and the email address used when placing the order. This helps us check your order and respond faster.

Returns and Exchanges

If you would like to request a return or exchange, please contact us before sending any item back.

Returns must be approved before being sent back. The correct return address, recipient name, and phone number required for return shipping will be provided after your return request is approved.

Product Questions

If you have questions about product details, shipping time, compatibility, or after-sales support, please email us at support@lvdent.com and we will be happy to assist you.

Business Hours

Monday to Friday

9:00 AM – 6:00 PM

Response time may be longer during weekends and public holidays.